May 6, 2019

hospital

I recently accompanied someone to a prominent hospital in Penang for a consultation job. It was the same hospital that I frequented back when my old man was sick. I remember having to sit there for hours, just to wait for our turn to be seen by the doctor. Never mind if you have an appointment because it doesn’t mean shit. It was like we’re begging to be cured by God. Fucking shit. And it hasn’t changed. That trip turned out to be a half day event, for a 5 minutes time with the doctor.

All of this stemmed from gross inefficiency. We had to contend with screwed up queue system to register the patient, for the actual consultation, for the payment and for the medication (if any, usually yes because that’s how the hospital earn from your sick ass). We’d see nurses carrying thick stacks of chits in files, yelling patients’ names in the ocean of weary people (often mispronouncing because apparently, there’re a lot of Indonesians seeking medical treatments in our country). We’d see people walking everywhere and wheelchairs hogging the corridors. It was the same thing 15 years ago, and they’re as inefficient today. If we in engineering and manufacturing are as inefficient as these hospitals are, we’d all be jobless by now.

We’re in the 21st century for fuck’s sake, someone should do something about the hospitals.

michaelooi  | rantings  | 

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