May 29, 2017

Touch ‘n Go

Recently, there’s been a lot of heated discussions in the net about how unscrupulous Touch ‘n Go (Malaysia’s prominent electronic payment card) is, for imposing surcharge at mall parking lots. Yes, believe it, we Malaysians have to pay extra to use the electronic payment system. Makes my blood boil by just thinking about it. I don’t know who is the moron at Touch ‘n Go that came up with this retarded idea. They’ve got a good thing going, and they have to ruin it all by being stupid and greedy.

Now, every asshole refuses to use the electronic payment system, and none of the good advantage of an electronic payment system is reaped. That means, it’s good for nothing. Coupled with the advent of online shopping, the days for businesses at malls are already numbered, and this is definitely making it worse.

If these dimwitted cretins have an iota of sense in them, they’d have figured to make it CHEAPER instead… to pay with the electronic payment system. With the money saved from not needing to handle the paper/plastic-card tickets/cash for running a parking fees collection system, they’d have all the incentives and motivations to encourage everyone to use the electronic payment over the conventional ticket/machine. The benefits are supposed to be mutual – convenience for the mall patrons, and savings for the management. Touch ‘n Go as a company, would have benefited from the sales of cards, and cash flow from people loading their cards (they’d have rolled more money from banks if successful). They could have used a larger scale and extensive loyalty programs (points system, etc) as well, just like how Hong Kong / Japan / Taiwan do it.

But look where we are now. They can’t even get it right. Fucking Touch ‘n Go is a big joke (like Proton). Limited use, limited coverage. Some places still have the gall to charge extra to reload your credits, and then there’s this stupid parking thing. The cards are only sold at their own office (which mostly are hard to get to – being at the highway and shit), and you have to fill in forms to buy them. Pffft. Convenient my ass, it’s a good for nothing piece of shit. At Hong Kong / Taiwan, I could easily buy a card and reload at any convenient store, use their electronic payment system to buy beer, how about that? And I can link them to my credit card, and use them for all the public transports and not having to worry a thing about running out of credits.

I guess that’s what happens when you have a bunch of incompetent imbeciles running a company.

michaelooi  | rantings  | 

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