January 18, 2004

nando’s incident

I took my lunch at Nando’s yesterday with Emily, Amber and Henry. Apparently, the Nandos staff mixed up our order a few times, and made us wait for more than 15 mins. Needless to say, I’m pissed. Having to queue for so long to order, and still have to wait longer.

Then, one of the waitress came over and apologized. I greeted her with a smile and said that’s ok. The cuteness of that tall / sexy waitress actually soothed my fire and calmed me down. I do not know why I did not explode or something but, I sort of like bitten her bait.

After waiting for another few minutes, my order finally arrived. It was delivered by another waitress, who looked like some bug that I saw on my apartment staircase which I do not know it’s actual scientific name. This time, they gave me the wrong sidedish that always go with their chicken set. Following conversation took place :

Me : “Look… first, u guys mixed up my order. Then, you guys mixed up for another time. And now, u got my order with the wrong sidedishe. What’s the matter with all of u here ??”

Insect waitress : “Oh .. I’m sorry sir. The mistakes occurred because we have a new cashier who took the orders wrongly and ..”

Me : “That’s not my problem, ok ?”

Insect waitress : “I’m terribly sorry sir. Do you want me to change your sidedish ?”

Me : “No thanks. I’ve had enough. I’ll just settle this one. Just let me be and speed up the rest of the orders for my friends.. ok ?”

10 minutes passed, Henry and Amber’s order still not yet arrived. For the second time, I called the insect waitress over and berated her for another round. I made sure she was filled with bullet holes and in matter of seconds, our orders were fully served.

It was then, Emily commented

Emily : “Pity her. It’s not her fault … and got scolded like mad”

Me : “Dear… I’m not against her as an individual. I’m scolding the her as a representative of Nandos. I do not care if it’s due to the new cashier or not. If one of them failed, they all fail as a team. She should blame herself for joining as Nando’s staff.”

Emily : “Well, why has it got to be her ? Why scold the same her twice ? Why not other waitresses ?”
*dangerous question alert*

Me : “Alright .. maybe I was a bit bias. I could have scolded the pretty waitress just now instead of the insect waitress.”

Emily : “U are terrible ler … u should pity that waitress a bit maa …”

Me : “Well, I’m just another human ler. U see, put yourself in some situation. If u get to choose to hate someone … would you choose a good looking one as your target ? No.. right ? See … that’s the advantage of good looks. Good looking people makes us harder to hate. So, instead of putting myself in such dilemma, I chose the worst looking one to scold … so that I can do the scolding in a more efficient way”
*not only I saved myself again .. but managed to prove a point in such a short period of time*

Emily : “Hmmm … I guess u are right in some sense. Look at her … she got scolded again by another group of customers. This world is so unfair..”

Well, that’s the truth. The world is not just unfair - it’s FUCKING unfair. The insect waitress could have easily set a record of “the most hated waitress in Nandos” .. just because she looked like an insect. The Nandos management should have put her to work inside the kitchen .. and let all those good looking chicks handle the customers.

#  | michaelooi | escapades | 17 views | 
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